Late last year, Xiaomi launched a super-powerful racing version of the all-electric SU7, the SU7 Ultra, which was announced to have 1,548 hp, but that wasn’t the case. Customers complained that their car had less than 1,000 hp, so Xiaomi was forced to upgrade the software to correct its mistake.

The SU7 Ultra is powered by three electric motors with a total output of 1,548 hp (1,154 kW), which is enough to push the 1,900 kg car from 0 to 100 km/h (62 mph) in 1.97 seconds, 200 km/h in 5.97 seconds and 300 km/h in 15 seconds, with a top speed of 350 km/h (217 mph). It was its performance that attracted many customers who were disappointed after purchasing it.

After customer complaints, the company responded quickly by unleashing the car’s full power. “We value our community’s feedback and will be more transparent in the future,” the company said.

Manufacturers sometimes lock certain functions of the car, in order to differentiate equipment packages but also to increase profits, which is a fraud and a bad approach to customers.

Source: Xiaomi