Tag Archives: Warranty

Extended Loans, Short Warranties? Ram Says ‘Not Anymore’

Americans are holding onto their vehicles longer than ever before, and automakers are starting to pay attention. A new report shows that the average age of cars and light trucks on U.S. roads has climbed to a record 12.6 years. That’s two months older than in 2023, and an astonishing 1.5 years older than the average in 2012.

This long-term ownership trend has created a mismatch in the auto industry. Most new vehicles still come with just a 3-year/36,000-mile warranty—less than a quarter of the average vehicle’s lifespan. Ram CEO Tim Kuniskis thinks that’s not just outdated—it’s “stupid.”

Speaking at a recent media briefing, Kuniskis argued that extended warranties are no longer a luxury but a necessity. “Nearly 80% of new truck loans now exceed five years,” he pointed out. “If something goes wrong after the warranty ends and the owner is still making payments, they might never return to that brand—and they definitely won’t recommend it to anyone else.”

That’s why Ram is making a bold move with its 2026 lineup. Starting next year, every new Ram truck and van will come standard with a 10-year/100,000-mile limited powertrain warranty. The coverage includes crucial components like the engine, transmission, transfer case, driveshafts, differentials, and axles—parts that can cost thousands to repair.

There are some fine print exclusions. The extended warranty only applies to original owners—individuals and businesses, but not fleet buyers. And it’s not a bumper-to-bumper guarantee. But considering the high cost of drivetrain repairs, the warranty could offer substantial savings and peace of mind.

Industry analysts are calling it a smart play: good for marketing, great for customer satisfaction. As Kuniskis summed it up, “Our customers are making a long-term investment in Ram, and with America’s Best Full-size Truck Limited Powertrain Warranty, Ram is making a stronger and longer commitment to our customers.”

However, there is one notable exception. The new warranty won’t apply to full battery electric vehicles—most notably, the upcoming Ram 1500 REV. While Ram hasn’t elaborated on the reasoning, the exclusion signals a cautious approach to EV commitments within its warranty strategy.

Still, for the majority of traditional truck buyers—many of whom plan to keep their vehicles for a decade or more—Ram’s extended warranty offers something rare in the auto industry these days: real, long-term value.

Source: Ram

Stellantis France Offers Extended 8-Year Warranty to Rebuild Customer Trust

In a bid to reinforce customer trust and satisfaction, Stellantis France has announced an extended warranty program for vehicles serviced within its official network. The new offer provides coverage of up to 8 years or 160,000 km, marking a significant commitment to long-term reliability and after-sales service.

The initiative comes as Stellantis seeks to reassure customers following several high-profile issues, including the Takata airbag scandal, recurring reliability concerns with the PureTech petrol engines, and problems with BlueHDi diesel units. By extending the warranty, the automaker aims to strengthen brand loyalty and encourage owners to stick with authorized service centers.

Notably, this offer is exclusive to the French market for now, with no confirmation on whether it will be expanded to other regions. However, industry analysts suggest that similar programs could follow elsewhere if the strategy proves successful.

The extended warranty is free of charge but comes with a key requirement: all maintenance must be performed at Stellantis-authorized service centers. This ensures that vehicles are maintained according to manufacturer standards while also securing long-term business for the brand’s official network.

The coverage applies to both passenger and commercial vehicles, encompassing gasoline, diesel, hybrid, and electric models. Stellantis has also introduced a two-tier warranty system:

Premium brands (Alfa Romeo, DS, Lancia) receive additional benefits, including infotainment system coverage, roadside assistance, and a replacement vehicle during repairs.

Mainstream brands (Peugeot, Citroën, Fiat, Jeep, Opel, etc.) have standard warranty terms, excluding the extra perks offered to premium models.

In its official statement, Stellantis emphasized its “constant quest for excellence and customer satisfaction,” positioning the extended warranty as a testament to its commitment to quality. The move not only incentivizes customers to stay within the brand’s ecosystem but also helps restore confidence after past reliability concerns.

As the automotive industry shifts toward electrification and stricter reliability expectations, Stellantis’s extended warranty could set a new benchmark for after-sales service in France—and possibly beyond.

Source: Stellantis